Continuously innovating in healthcare technology solutions that provide focused and enlightening insights to improve business results, clinical outcomes and the overall health of specialty patient populations.
People – not patients. People are entirely the point of healthcare. They have meaningful lives and just happen to need treatment. Reducing complexity and removing barriers restore the humanity of care.
Health and wellness – not just treating diseases and conditions. We exist because we want people to detect illness sooner, recover faster, suffer less and live healthier lives.
Collaboration and engagement– not just compliance. Everyone involved in treatment – starting with patients – should be partners and function like a team in pursuit of shared goals.
Coordination and communities – not isolated procedures. Communities of care – including multiple providers and multiple facilities – must work together and coordinate their efforts for complex specialty treatment plans to succeed.
Information and insights– not just raw data. There is plenty of data in healthcare, but not enough targeted and accessible information. What’s missing is focused, enlightening and actionable information that drives better results for everyone.
Effectiveness – not just efficiency. Streamlining complex specialty care processes doesn’t just improve clinical outcomes and the patient experience, but also benefits the business of healthcare.
People are the point: We want more health and wellness in the world, more humanity in healthcare, and less suffering from disease and chronic conditions. That’s why we’re here.
Continuous learning: Answers start with questions. So we ask them. We know we don’t know everything – and aren’t embarrassed to admit it. (Healthcare is tricky, after all.)
Collaboration and teamwork: Insights and innovation are the twin children of collaboration and teamwork. So we work together with our employees, customers, and partners in everything we do.
Openness and honesty: We communicate freely and share ideas openly, because that’s how all of us get smarter. And do we believe more transparency would benefit our industry and everyone in it? Yes we do.
Do a lot. Fear not: Innovation requires going where others haven’t - to a place where success is not certain. It’s a place for doers, where some amount of failure is a given. We strive to act without fear and to look at our mistakes as little re-routes on the ultimate path to innovation.
DWWSWWD: We do what we say we will do – period, end of story.
Information obsession: We’re geeks about two things – data and healthcare – and how these things can lead to better results for real people. (Technically, that’s three things, but you get the idea.)