NurseNavigation.com, a news source dedicated to advancing care coordination and nurse navigation best practices, recently posted a list of five quotes from nurse navigators speaking to the profession’s benefits not only for oncology patients, but for patients across all health care specialties.
Nurse navigators streamline patients’ care paths and ensure that hospitals’ resources are used effectively for the patients who most need them. While these nurses are traditionally associated with oncology, more specialties are incorporating their services as clinicians realize the value navigators bring to patients’ lives and treatment outcomes.
Here are a few of the highlights from the article:
"Navigators can be the first impression a patient develops of an organization. If we can demonstrate that we care and appreciate how they are feeling from the very beginning, even if it’s by phone or email, they will stay within our organization and become empowered and in control of the process. "
— Jennie McLaughlin Tarica, breast cancer nurse navigator for the Sullivan Breast Center at Sibley Memorial Hospital in Washington, D.C.
"All patients deserve to have the personalized care, support, and guidance that a nurse navigator offers. It is my hope that everyone involved in health care recognizes the importance of navigation and how patients feel knowing they always have a lifeline to reach out to before, during, and after treatment."
— Meghan Walker, breast nurse navigator for The Holloway Breast Health Center at Paoli (Pa.) Hospital
Nurse navigators are a vital part of quality care coordination. While technology is often the focus of many advancement initiatives, health care is, at its core, about people. Care coordination brings a world of value to patients and providers, and nurse navigators are a critical part of that delivery. They ensure patients receive the necessary help and support that extends beyond basic treatment, which fosters a patient-centered culture that produces better outcomes.