CORDATA BLOG

Should Patients Manage Doctors? Getting to the “Right Care at the Right Time”

Posted by MacKenzie Curt

September 2, 2015 at 2:35 PM

   

In the age of consumer empowerment, perhaps it’s no surprise that more patients seek to actively manage their physicians. A recent WSJ article, When Patients Manage Doctors, suggests that patients must be in the driver seat, especially when it comes to managing complex or chronic medical conditions.

“Sometimes different specialists give a patient conflicting advice. In this case, patients should write down as much information as possible when talking to each doctor and let them know about the apparent conflict. … Patients could also encourage the doctors to talk to each other if needed”

It almost sounds like some patients are becoming care coordinators! But clearly there is a balance to be struck here. Yes, there is evidence that patients can and should play an active role in their own treatment plans. However, years of intense training, study and experience mean that physicians and other caregivers are authorities on different conditions and ailments.

In my view, the article highlights the need for complex care coordination across multi-disciplinary care teams (as are common in treating spinal ailments or back pain). Not only does such an approach keep patients engaged (a very good thing), but it also frees doctors and trained medical pros to focus on what they do best – delivering care.

As one physician put it:

“part of the job is getting the patient to the right care at the right time and making sure the information—past medicines, medical history—is available.”

Cordata’s software is designed to do just that while keeping both patients and physicians engaged  in the process, with updated and accurate information accessible in one place, and tools to help patients get to the “right care at the right time.”

Topics: Industry News, Navigation & Care Coordination

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