The Stats Don’t Lie – So Why Aren’t More Providers on Board with Navigation?

Posted by Cordata Health

November 10, 2017 at 12:20 PM

We’ve known for a long time that quality navigation improves outcomes for providers and patients. Yet navigation is still underutilized across many specialties, not to mention among general care providers. And that leads to higher costs – especially when it comes to the emergency department (ED).

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Topics: Navigation & Care Coordination, Patient Engagement, Patient Outcomes

Transitional Care May Be the Brass Ring in Lowering Cost of Care

Posted by Cam McClellan Teems

November 7, 2017 at 3:01 PM

Transitional care has been around for eons. Long before there were nurse navigators or care managers or care coordinators, there were nurses assisting patients and their care givers with discharge from the hospital after an event like surgery or an observational stay. They helped them change back into street clothes from their gown, provided education on their surgical incisions, made recommendations of community resources, gave medication instructions, and reminders of followup provider visits. Then, this care evolved to help patients at other pivotal moments in their care - such as...

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Topics: Navigation & Care Coordination, Patient Outcomes, Transitional Care

Care Coordination Quality Measures: A List of NQF Endorsements

Posted by Cam McClellan Teems

August 25, 2017 at 7:25 AM

Accurately assessing care quality is a tricky task. The number of quality measures to choose from for reporting can seem overwhelming. And attempting to sift through them all can be an even tougher undertaking. Because the standards for quantifying quality come from many sources, it’s often challenging to figure out which are the best fit for your specialty, or lead to the most meaningful improvement.

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Topics: Navigation & Care Coordination, Patient Outcomes

To Better Serve Patients With Cancer, Navigators Need Better Systems

Posted by Cordata Health

August 23, 2017 at 10:29 AM

Navigators are a critical piece of oncology care. But many of their systems are lagging in efficiency and quality, hurting both patients and hospital processes. Cordata’s Oncology National Accounts Advisor Cam McClellan Teems recently authored a guest post for Oncology Nurse Advisor highlighting this need for improved systems and interoperability for all involved in the care team.

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Topics: outcomes data, Navigation & Care Coordination, Patient Outcomes

Pivotal Distress Screening Adherence is a Key Cost Container

Posted by Cam McClellan Teems

August 3, 2017 at 10:15 AM

It’s easy to overlook important information when a patient is first diagnosed — many factors could easily lead to hospital readmission after initial treatment. And for cancer patients, there is an especially high risk for distress-related comorbidities. While chronic pain is a common problem for survivors, addressing psychological factors also plays a large role in recovery. In fact, a recent study in the Journal of the National Comprehensive Cancer Network shows that in a two-month period following screening for distress, adherence to screening protocols led to fewer emergency department visits and hospitalizations.

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Topics: CoC, operational metrics, Cancer Management, Screening, Patient Outcomes

New CMS Initiative Aims to Boost Coordination

Posted by Cordata Health

July 19, 2017 at 3:21 PM

This past March, the Centers for Medicare & Medicaid Services (CMS) announced a new initiative to increase awareness of its program focused on care coordination. Called Connected Care, the program aims to increase the number of providers billing for coordinated care services. Coordination improves outcomes for those with chronic conditions. Naturally, incentives to provide these services should increase their adoption and lead to more effective coordination and, ultimately, better outcomes.

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Topics: Navigation & Care Coordination, Chronic Care, Value-Based Care, CMS, Patient Outcomes

Patients Who Self-Report Symptoms Live Longer

Posted by Cam McClellan Teems

June 20, 2017 at 10:27 AM

Physician: "How have you been feeling this week?"
Patient: "I was pretty sick – vomiting a lot. Not sure if it was one of the meds I am on or not."
Physician: “Why didn’t you call? We could have perhaps called in a prescription to help you or changed your meds.”
Patient: “Well, I didn’t want to bother you.”

This is a sample conversation like one that Dr. Ethan Basch, who is a Professor of Medicine in the Division of Hematology and Oncology at UNC, alluded to in a recent podcast. Many physicians regularly face similar situations because patients feel uncomfortable self-reporting symptoms associated with diseases and treatment.

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Topics: patient satisfaction, oncology, Cancer Management, Navigation & Care Coordination, Patient Engagement, Patient Outcomes

What is Specialty Care Coordination? And Why Is It Important to the C-Suite?

Posted by Cam McClellan Teems

April 19, 2017 at 11:43 AM

Despite the ample evidence in favor of coordinated care’s impact on positive patient outcomes, many C-suite leaders see implementing care coordination services as a risky move. This often boils down to financial worries, as well as unclear understanding of the potential cost–benefit ratio. Yet as the industry moves further toward a value-based ecosystem, executives need to realize that care coordination is actually a driver of higher quality and lower cost care.

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Topics: ROI, Navigation & Care Coordination, Value-Based Care, Patient Outcomes

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