Patients Who Self-Report Symptoms Live Longer

Posted by Cam McClellan Teems

June 20, 2017 at 10:27 AM

Physician: "How have you been feeling this week?"
Patient: "I was pretty sick – vomiting a lot. Not sure if it was one of the meds I am on or not."
Physician: “Why didn’t you call? We could have perhaps called in a prescription to help you or changed your meds.”
Patient: “Well, I didn’t want to bother you.”

This is a sample conversation like one that Dr. Ethan Basch, who is a Professor of Medicine in the Division of Hematology and Oncology at UNC, alluded to in a recent podcast. Many physicians regularly face similar situations because patients feel uncomfortable self-reporting symptoms associated with diseases and treatment.

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Topics: patient satisfaction, oncology, Cancer Management, Navigation & Care Coordination, Patient Engagement, Patient Outcomes

Where and How Healthcare Innovation Happens Now

Posted by Gary Winzenread

October 6, 2016 at 1:39 PM

In driving back from a meeting with a regional hospital based in the rural Midwest, it occurred to me how these remote healthcare systems have become real forces for innovation, especially relative to the extreme community health challenges they face. Specifically, they recognize that true healthcare innovation is focused, first and foremost, on delivering better care to the people who need it. In this sense, innovation is patient-centric and technology-enabled.

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Topics: health IT, patient satisfaction, Navigation & Care Coordination, Innovation

Three Reasons to Be Excited About Journey Connections

Posted by Cam McClellan Teems

July 12, 2016 at 1:22 PM

Cancer takes its toll both physically and emotionally on patients, as well as their friends and family. That is why a holistic approach to care leads to better outcomes – and why care coordination is so important. It helps people with cancer deal with factors beyond treatment, including practical matters (like finances and transportation) and the emotional support that is necessary for full recovery.

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Topics: patient satisfaction, oncology, Navigation & Care Coordination, Barriers to Care, Patient Engagement

Improving Patient Satisfaction Through Education

Posted by Cordata Health

December 11, 2012 at 7:43 AM

Books With Stethoscope
Last month, we learned a great deal about spine patient education during our webinar, “Leveraging Patient Education for Better Outcomes and Market Awareness.” Tonya Hines, CMI, discussed the importance of providing patient education materials in a variety of formats and health literacy levels, and listed some tactics to help ensure that patients truly grasp the information. Written materials and online resources play an important role for spine surgery patients. However, many hospitals striving to become centers of excellence feel compelled to go a little bit further and offer pre-operative classes for spine patients.

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Topics: patient satisfaction, Spine, Cordata Health, patient education

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